Ulefone Armor X7 Pro Wireless update Android 10 now mobile data does not work can't change APN

[aszram]

Hi,

I have a Ulefone Armor X7 Pro, running Android 10.

I set up the APN settings 2 years ago with help from this community forum. A few days ago there was a Ulefone wireless update, and now mobile data doesn't work. I was going to check the APN settings, but get the message "Access Point Name settings are not available for this user". They were 2 years ago...

Can anyone help?

Thanks

[Anonymous]

This is your old thread if it helps https://community.virginmedia.com/t5/Forum-Archive/mobile-data-not-working-on-new-Ulefone/m-p/447096...

[aszram]

Yeah, I was going to check these settings again, but I can't get into the APN settings to check them

[Anonymous]

Device instructions are here https://manuals-support.com/ulefone-armor-x7-armor-x7-pro-manual-user-guide/

[aszram]

That has only very basic information in lots of languages

[Anonymous]

There are ideas online https://www.unlockboot.com/apn-settings-not-available-current-user-profile/ 

[Lee_R]

Hi aszram, thanks for getting back to us.

Have you you had any luck with following the advice and links provided by our fantastic community?

Regards

Lee_R

[Colin16]

Get to the "Access Point Name settings are not available for this user" page. Hit the '+' button. This opens the manual APN screen.

At Name enter:  virgin mobile data

At APN enter: Internet1

Hit the bottom 'return button, to save.

When you go back to APNs it should now show virgin mobile data internet1 and hopefully your mobile data will be restored.