I have been having a problem recently with my WiFi, which doesn't affect my usage whatsoever, but it is very strange and I'd like to know why it's happening. I have my WiFi off all the time and only switch it on every now and then. Recently, when I switch it on, I get two signals come up instead of one. One of them is named under my customised name and the other says Virgin Media. The Virgin Media one asks for a username and password to access it. I know, without a doubt that this is coming from my hub as it appears exactly when I switch my WiFi on and disappears exactly when I switch it off. Is it possible that my hub has been turned into a hotspot? I tried to speak to someone at Virgin's customer service department and they couldn't understand what I was trying to say, tried to infer that someone was magically switching their WiFi on and off at the same time as me and that neither they nor ANYONE at Virgin could check if it was a hotspot. Can anyone help please?
The Hub 2 will send out two signals one in 2g and one 5g. The 5g signal is faster and better to use at close range (provided your device is able to access it) and the 2g is slower and better to use for longer distances from the hub.
Imagine the 5g is Usain Bolt, fast but only runs a short distance.
The 2g is a long distance runner, slower but can go further.