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MatthewDoubleM
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Twitter "Content is not available"

Twitter will no longer plays videos.  All I get is "Content is not available"

This happens on Wi Fi and 4G

I have cleared the cache on my phone and uninstalled/re-installed as recommended by Twitter support

It seems that the problem may be to do with Virgin

Can anyone help me? 

Thanks in advance 🙂

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lotharmat
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Re: Twitter "Content is not available"

Hiya,

It is a known issue:

I assume you have parental controls on.

You need to add videos.twimage.com to your unblocked sites list - then switch off parental controls and switch them back on - this has worked for people!



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Laurie_C
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Re: Twitter "Content is not available"

Hi @MatthewDoubleM,

 

Thanks for getting in touch, and welcome back to the Community Forum! I am sorry that you're experiencing this issue with videos on Twitter.

 

Have you been able to follow the advice kindly given by @lotharmat? If so, did this resolve the problem? Please let us know if you need any more help with this issue.

 

Kind regards,

Laurie

 

 

Laurie_C
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MatthewDoubleM
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Re: Twitter "Content is not available"

Hi there

Thanks for the excellent advice. It works.

However, I now have video when on WiFi but not on 4G

Do you have any idea for a similar workaround?

Thanks in the meantime!

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