Tv / laptop can’t connect to broadband

[Rorymthomas]

Hi - phone / iPads are connecting to WiFi fine, however tv and work laptop aren’t....

error message on tv saying no network cable found, however everything connected correctly.

Any help would be appreciated 

Thanks, Rory

[sophist]

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@Rorymthomas wrote:

error message on tv saying no network cable found

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Are you trying to connect the TV via cable or over wireless? that's an odd error message if you're trying to connect wirelessly?

can your laptop see the network being broadcast, what happens when you try to connect to it?

[japitts]

Just on the specifics of your TV bit, which TV box do you have? A TiVo, V6 or 360? If you're not sure, check here - also where are you seeing this error message? If it's in one of your menus, which one? If a picture would be easier, then add it to this thread.

I suspect you have 2 separate issues here - ideally we'd have one post in the TV-specific board, and another one here for the WiFi issues. I'll let others pick up the WiFi issue.

[Gareth_L]

Hello Rorymthomas

Thanks for your post 

Have you been able to get thid fixed since your post 

Gareth_L