Welcome to the club, WIFI worked fine with a steady 100 meg on my old Superhub, foolishly I asked to be switched to the 200 meg option which needed a Superhub 2.
I've had unacceptable download speed ever since, that's assuming the WIFI actually connected.
Yesterday and so far today I'm lucky if it connects for longer than a couple of minutes, it's just gone again and is re-connecting, yesterday I streamed a 30 minute news item and the WIFI dropped 13 times.
I rebooted the Superhub and it flashed for 15 minutes before the 2.4g and 5g connected, it's just dropped again, my mobile Netgear WIFI app is showing -73dBm when it manages to connect which I think way out, I've just done a speed download test on 2.4g and it managed a magnificent 31.98 Mbps, 5g hit a breathtaking19.8.
Something is obviously amiss, either a broken Superhub or USB receiver, I've complained in the forum several times but a VM watcher hasn't commented, I would ring 150 if I could be sure I would get a person who has technical knowledge rather than a crib sheet.
Sorry to hear that your experiencing intermittent wireless connection.
I've run few checks on your connection, the line and hub is showing as fine. The network segment is running healthy and stable.
I appreciate that there has been no new devices added to your network, however there could be interference from possibly a neighbour's router broadcasting on the same channel. Have you tried to change the channel to see if that improves the connection?
Yes I've changed channel and done all the usual stuff. At least my connection to the outside World is now stable thanks to your Engineer.
But...WiFi still drops out and I see no interference from anywhere else - using various WIFi scanners. I can also often not connecto to the Superhub's admin interface via Wifi although a LAN connection is no problem. I still suspect that Superhub is the problem as all probs disappear when I reboot it.
Thanks for the reply and trying the channel change, I appreciate it.
Are you currently using another router connected to the Super Hub or any power line adaptors? Have you tried to connect say just one device maybe a phone or tablet directly to the Super Hub's wireless to see if that continues to drop connection?