I am connected with a cable and it is the hub is dropping the connection to the internet. The computer is always connected to the hub with a cable and the mobile phone is connected wireless. This is the first time having a problem since I got virgin broadband 5 years ago, Every time I do a speed test I always get the same result of 77mbps down and 5mbps up with a 20ms ping.
The upstream power levels at the moment are the same as in the upstream I posted without the errors. When the internet drops that is when I get the errors as I posted and always the same errors, plus the drops are ramdom. when the hub connecets to the internet all logs are cleared and no errors or logs to see.
The hub was replaced with hub 3.0 vmdg505/ tg2492lg-vm. From when it connected all was great then a update on 19/8/2018, it went all laggey and the lag is 1 to 3 seconds on star trek online, MW2, Mw3, Desntiy 2, the Division, websites and on here is laggey.
Intel have admitted there is a problem with the chip in the hub 3.0. any advise please.
What firmware version do you have on the Hub3 - should be in its settings somewhere. There is a recent update that is "supposed" to help with these issues - someone will tell whether you are on the most recent version.
-------------------- Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.