Hi Nat, thank you for your email. One of the ports has lights on, but the rest don't light up (even though I'm using the same wire as the one plugged into the port that works), so I'm assuming that it is a fault with the ports? Sham
I am also having trouble with my Ethernet Ports not working. I have connected the ports to each other to perform a loopback and the light (Green) flash. I have no problems with the WiFi. I also performed a Hub test and it said there were no Wired Connections however it did see the Wired Client on Port 1 running at 100 Mbps. Where as the WiFi connections were in Green, the Wired Client was in Red. I have also performed factory reset, plugged the device into other Ports as suggested. This device worked perfectly well on previous Hub - I have moved house and am setting up again.
I too have had an issue with SH3 Ethernet ports not working after a reboot.
My setup is that I have a Powerline Adapter on the same power socket as the SH3, meaning that one SH3 ethernet port is connected to an active device when the router is power cycled.
After rebooting the SH3, I've experienced that only the port connected to the Powerline Adapter works, the other three are dead. Plugging a newly booted PC into any of the three other ports gives no joy..
To bring the other ports back to life, I connect the (newly turned on) PC to the active port (the one that was connected to the Powerline Adapter at boot time). The PC then gets a connection, so I then unplug it and plug it in sequence into the other three ports. This seems to bring the ports back to life.
I'm going to try setting all the connected PC's to not use "Auto Negotiation" of the link speed (in my case set them to "1Gbps Full Duplex"), just in case it's an issue with Negotiation and the SH3's idle ports.
Hope this helps solve/gets you a workaround for the issue.
we see so many similar complaints. hard to tell if its poor QA leading to faulty hubs in the field, or if there's a common firmware glitch
whilst I don't have powerline on the same socket - it's on the next one along - I sure don't go around turning powerline off if ever the hub goes off, & we've had several power cuts since ours was installed. there;s nothing in the ethernet spec ( or in the manual if we had a manual) to say that it is necessary to disconnect wired ports during a reboot - that would be hugely inconvenient
there's nothing in the ethernet spec ( or in the manual if we had a manual) to say that it is necessary to disconnect wired ports during a reboot - that would be hugely inconvenient
as with other intermittent faults that get reported by multiple users, there is very little that we can do except to log and report date, times, firmware versions, and take notes of the traffic lights on the ports
[ actully, for all I know I have 3 dead ones also ! , for aesthetics, I run everything via a hidden Gb switch with only a single wire to one hub port
Similar problem here. Everything worked fine until about 2 weeks ago where Ethernet stopped working with my Superhub (that I had for a long long time) - for no reason at all (no change, just stopped working one day)
Wifi works fine however when I use a cable it does not work. Following the main topic on the forum, I have tried:
all different slots: same result, only the amber light, no Ethernet.
2 differents cables, same result.
2 different computers, same result.
reset the modem, powered everything on/off several time - same result.
As per other responses on this topic it seems that I need a replacement hub. Could someone contact me and arrange that?