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KPS
On our wavelength
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SuperHub 3.0

Hi VM Team Can i ask what is on going on with the services for the past 3 weeks my hub 3.0 keeps rebooting just randomly, i keep losing internet connection mostly over night sometimes in the in the afternoon when it most needed sometime i have to manually turn the router off so i get internet back on again, i see on the forum I'm not the only one have issues with superHUB 3.0 , when i call the vm support there say there's no issues it my end when clearly there is a issue your end,

Thanks

KPS

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Forum Team
Forum Team
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Re: SuperHub 3.0

Hi KPS, 

Thanks for getting in touch Smiley Happy

Sorry to hear that your Hub is rebooting itself, this certainly shouldn't be happening. I'll drop you a PM (purple envelope, top right) as we will need to send you a replacement. 

Speak with you soon, 

Take care. 

Heather_J

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