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Averagewifi
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Super hub 3 flashing green light

For the last two night nights when I go to play my xbox the hub flashes green and won't provide any internet.

£40 for 350mb supposedly the best internet and I'm having to use my phone data, what a complete joke.

Can anyone offer any help on this? I've reset it, unplugged it etc etc same old green flashing light. 

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Tudor
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Re: Super hub 3 flashing green light

 Phone customer services and report the fault. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Forum Team (Retired) Samantha_L
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Re: Super hub 3 flashing green light

Hi Averagewifi,

 

Thanks for posting on the community.

 

Sorry to read you are experiencing an issue with the broadband connection.

 

I've run some checks on your line and the downstream power levels are too high at +20 dBmV. For this I have sent you a PM (purple envelope icon, right corner) to arrange an engineer appointment.

 

Speak soon
Sam


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