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Super Hub 3 ongoing problems

All theee lights green the arrows light is flashing what’s wrong with it the WiFi is slow as it is but now can’t even use it.Pay the money for it and it’s a joke 

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Forum Team (Retired) Emma_E
Forum Team (Retired)
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Re: Super Hub 3 ongoing problems

Hi bakersrm,


I would love to take a look at this for you but I am having trouble locating your connection details.


Your last log in was from an IP address which doesn't relate to a Virgin Media account, and your sign-up email address is also non-Virgin Media. Consequently I am unable to identify your account. Please pop me a PM (Purple Envelope, top right hand corner) with the following information so we can investigate further.


Name on account:

Virgin email address:

Postcode and house number:

Contact number:


We'll be happy to progress things for you once we have received your reply.


Kind Regards,



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