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Bhav
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Streaming is stuttering

Hi,

I've got the 200 Mbps service, but I can't seem to get more than 90 Mbps when I use Speed test,and recently since installing my SH3, using any streaming service is getting a bit stuttery. Stuff ends up pausing while it loads some more.
Is anyone else experiencing similar?
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Superuser
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Re: Streaming is stuttering

Is this via wired/wireless if it's wireless can you test his wired? , if using wired what device are using..
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Bhav
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Re: Streaming is stuttering

Hi,

I'm checking speed on wired link, using my Netgear nighthawk router's inbuilt speedtest functionality.

But the stuttering is happening on wired and wireless devices.
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Bhav
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Re: Streaming is stuttering

If anyone has any suggestions it would be much appreciated. Thanks

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Forum Team
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Re: Streaming is stuttering

Hi Bhav, 

 

Thanks for getting in touch, I am sorry to see you have been having trouble with your connection. 

 

I have taken a look and I can see some FECS (noise) on the connection. 

 

I have raised this to networks to investigate further. Once we have more information on this we will let you know. 


Speak to you soon. 

 

Emma


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Forum Team
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Re: Streaming is stuttering

Hi Bhav, 

 

Just a quick update, Networks have advised that the FECS are not breaking any thresholds. 

 

So I would like to get an engineer out to take a look at this for you. 

 

I will pop you a PM to get this arranged. Keep an eye out for the Purple Envelope, top right hand corner. 

 

Speak to you soon. 


Emma


New around here? To find out more about the Community check out our Getting Started guide


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