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saxon88
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Message 1 of 14
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Specific domain (website) can't be accessed through my Broadband (no parental locks)

I genuinely haven't got a clue whats gone on here.

I'm trying to access a website (saxon-studio.com) which was working fine, now all I get is an error message: "This site doesn't exist here".

Steps taken so far:

1) Clearing browser cache & flushing of my DNS.

2) Checked on other devices (mobile, tablet) none of which worked.

3) Parental Lock / Firewall removed

4) Booted up a VPN and low and behold it worked. 

I shouldn't have to use my VPN to access a website (especially since I own this one!).

 

I'm open to any ideas and suggestions however so far my finger is pointing at the superhub. Never had this issue with EE.

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Message 2 of 14
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Re: Specific domain (website) can't be accessed through my Broadband (no parental locks)

not a VM problem. Getting the same on a talktalk connection

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Message 3 of 14
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Re: Specific domain (website) can't be accessed through my Broadband (no parental locks)

works with www.saxon-studio.com
but not with saxon-studio.com so you have the site setup wrong on your server

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saxon88
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Message 4 of 14
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Re: Specific domain (website) can't be accessed through my Broadband (no parental locks)

thats bizzare as im getting it on both. ill take another look. bit strange how it worked on the VPN though?

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saxon88
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Message 5 of 14
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Re: Specific domain (website) can't be accessed through my Broadband (no parental locks)

Just had a look and the WWW cname is set up perfectly on the domain. Im stumped. Im thinking it's a DNS issue within the superhub?

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Message 6 of 14
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Re: Specific domain (website) can't be accessed through my Broadband (no parental locks)

not likely. but if you have changed the dns int he last 72 hours it might not of updated everywhere yet.

 

and it has nothing to do with the connection or SH I get the same and i'm not on a VM connection right now

 

Capture.JPG

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saxon88
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Message 7 of 14
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Re: Specific domain (website) can't be accessed through my Broadband (no parental locks)

 

Im so confused right now haha. would you be able to try this one for me please mate? 

http://saxon-studio.com/digital-vapers/

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Message 8 of 14
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Re: Specific domain (website) can't be accessed through my Broadband (no parental locks)

that doesn't work site doesn't exist

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saxon88
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Message 9 of 14
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Re: Specific domain (website) can't be accessed through my Broadband (no parental locks)

Untitled.png

 

So you have almost the exact polar opposite of the issues I'm having. that is without a VPN btw.

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teabag
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Message 10 of 14
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Re: Specific domain (website) can't be accessed through my Broadband (no parental locks)


@apcyberax wrote:
that doesn't work site doesn't exist

No idea on what's going on, but the link works fine for me , using Virgin & Hub3

Screenshot_20181231-141923.png

 

 

 

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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