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Solid orange light?

Joyce78
Just joined

on ‎10-06-2023 17:20

Literally just had router installed by engineer an hour ago and all was good. Green light on router but now I have a solid orange light. Internet seems to be working OK, should I be worried or is this normal?

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2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

on ‎10-06-2023 17:36

Orange light is just a failing/fading LED over time - looks like you got a refurbished Hub3 with an old LED.

It has no known impact on connectivity.  Only time for concern is if the light turns bright red.


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Gareth_L
Forum Team
Forum Team

on ‎12-06-2023 20:35

Hello Joyce78,

Thanks for your first post and welcome to our Community.
Sorry to hear about the orange light on the Hub.

As @jbrennand has advised, Keep an eye on it, We can happily take a look if it goes red?

But for now it is perfectly fine.

Are you getting a good connection?

Gareth_L

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