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Solid Red light Hub 3

Fran9
Tuning in

Can someone help?  solid red light on for the last few days,  not over heating and no connection issues.  Switched on/off reset etc.  

14 REPLIES 14

Thanks hopefully Chris will contact me to arrange to send a replacement 

Hi Fran9, thanks for the message. I am sorry to hear that this has not worked and will send you a private message so that this can be looked into further. ^Chris

Chris_W1
Forum Team
Forum Team

Hi Fran9, thanks for messaging us privately and glad to see that this is on the way to getting resolved. Please let us know if you need anything further. - Chris

Update - hub replaced by engineer and all working ok now.  Thanks for your help 

Tom_F
Forum Team (Retired)
Forum Team (Retired)

That's great to hear Fran9, thanks for keeping the thread updated it's appreciated.

 

If you encounter any more problems or there's anything else we can help with please don't hesitate to post again.

 

Tom