on 05-11-2021 19:46
Can someone help? solid red light on for the last few days, not over heating and no connection issues. Switched on/off reset etc.
on 06-11-2021 15:55
Thanks hopefully Chris will contact me to arrange to send a replacement
on 06-11-2021 17:24
Hi Fran9, thanks for the message. I am sorry to hear that this has not worked and will send you a private message so that this can be looked into further. ^Chris
on 08-11-2021 08:25
Hi Fran9, thanks for messaging us privately and glad to see that this is on the way to getting resolved. Please let us know if you need anything further. - Chris
on 13-11-2021 18:41
Update - hub replaced by engineer and all working ok now. Thanks for your help
on 15-11-2021 18:47
That's great to hear Fran9, thanks for keeping the thread updated it's appreciated.
If you encounter any more problems or there's anything else we can help with please don't hesitate to post again.
Tom