Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Solid Red Light

Omad1290
Joining in

on ‎02-10-2022 19:47

Our Hub 3 has had this constant solid red light for the past few weeks. The WiFi isn't the greatest either. I've checked all connections, they're all fine. Numerous reboots, it's cold to the touch so ruled out over-heating and it's out in the open so I had no doubts about that.

Really frustrating, anybody have any firm suggestions to resolve this issue? 

0 Kudos
2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎02-10-2022 20:49

Hub will probably need replacing. A VM staff member should get to your post shortly. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
0 Kudos

Ilyas_Y
Forum Team
Forum Team

on ‎03-10-2022 08:09

Hey @Omad1290, thanks for reaching out to us and a warm welcome to the Virgin Media forums.

I'm sorry to hear about the issues with the red light on the Virgin Media hub 😞
Thank you for informing us of the check you have done.
We will take this to the next step and investigate the matter further.
I will send a private message - watch out for the purple envelope inviting you in.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs
0 Kudos
Top