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Solid Red Light on Hub 3

Gregtraynor23
Joining in

I have just realised my Hub 3 is showing a solid Red light as a posed to the standard lights. The Router is in a well ventilated area with nothing around it to block any vents etc. 

my Wi-Fi appears to be working but is intermittent at times. I just don’t want to wait for it to just pack in and my family are left with no broadband as me and my wife both work from home.

 

2 REPLIES 2

John_GS
Forum Team
Forum Team

Hi @Gregtraynor23 

Thanks for posting and welcome to the community.

Thanks for flagging the red light to us and what you've already done.

I'll send you a PM now to book in a tech.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

John_GS
Forum Team
Forum Team

Hi @Gregtraynor23 

Thanks for joining me on PM and allowing me to sort this.

Please do let us know how the engineer visit goes.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill