on 02-03-2023 16:43
I have good wired speeds but not good WiFi speeds it can sometimes not even register on a speed tester. Can someone advise me on which might be best mesh set up to buy and how to set one up as VM don't seem to be interested aslong as they get there money also why it cuts out on a night time and can do for 20 to 30 mins or longer. This is very frustrating as on a nighttime we only use wireless items. I have been told to split the system into two A 2.4ghz and 5ghz systems. Or should I just give up and go back to another provider?
on 02-03-2023 16:50
on 02-03-2023 16:51
The link below is provided to speed test the Hub as well as the WiFi
Once the test begins click on Run full test to include all the figures.
https://www.samknows.com/realspeed/
Do post the results to help show what your facing.
on 02-03-2023 17:43
on 06-03-2023 15:49
Hey WACO52, thanks for reaching out on our help forum and sorry to hear of the wireless network issues you've had.
We're glad to see you've received some useful advice from our very insightful forum members above, has this resolved your query and do you need any help or advice regarding our WiFi intelligent pods from us?
We'd be happy to add this on to your package should you wish, please let us know how you get on and we'll be around to help.
on 06-03-2023 17:33
Already use this and when it's working It dose the job very well
on 06-03-2023 17:34
Have been told to stop using pod for a week or so and see how it goes
on 08-03-2023 17:53
Thank you @WACO52
Did our phone teams advise this? Are you able to let us know how this changes things for you, if it does?
on 08-03-2023 17:59
No the engineer that came to the house advised it
on 10-03-2023 18:04
Thanks for coming back to us WACO52, how is it going without the pod at the moment?
Kind Regards,
Steven_L