on 18-04-2022 17:44
My cordless landline phone used to be plugged into a normal telephone socket and never affected my streaming or watching television. Because I was having problems with the phone cutting off during conversations, I asked for an engineer to call and have a look at it. He said they were upgrading the phones and plugged my cordless phone into the back of the router. Since then I have had slow streaming problems, i.e. the programmes I am watching keep stopping whilst the little wheel goes round and round. It is driving me crazy. It takes forever to watch a film and I have to turn it off.
If I purchased an extension lead and plugged that into the router would it help if the cordless phone was further away from the router. It is driving me crazy.
Answered! Go to Answer
on 25-04-2022 13:00
Hi sweething1,
Thanks for posting and welcome back to the community!
Apologies for the issues, from checking our service I can't seem to locate any issues, has the DECT handset resolve the issue?
Thanks,