on 18-04-2022 17:44
My cordless landline phone used to be plugged into a normal telephone socket and never affected my streaming or watching television. Because I was having problems with the phone cutting off during conversations, I asked for an engineer to call and have a look at it. He said they were upgrading the phones and plugged my cordless phone into the back of the router. Since then I have had slow streaming problems, i.e. the programmes I am watching keep stopping whilst the little wheel goes round and round. It is driving me crazy. It takes forever to watch a film and I have to turn it off.
If I purchased an extension lead and plugged that into the router would it help if the cordless phone was further away from the router. It is driving me crazy.
Answered! Go to Answer
19-04-2022 11:21 - edited 19-04-2022 11:23
Buy it from a responsible source and ensure that it is described as a DECT phone.
Having said that, modern Binatone phones are DECT. If you still have the instructions they would say.
on 18-04-2022 17:55
At lot of cordless phones work on the same frequency as WiFi, not much you can do about that except get a new model that does not use the WiFi frequencies.
on 18-04-2022 19:29
@sweetthing1 wrote:If I purchased an extension lead and plugged that into the router would it help if the cordless phone was further away from the router.
Try it and see
on 18-04-2022 19:32
18-04-2022 22:26 - edited 18-04-2022 22:26
@Tudor wrote:At lot of cordless phones work on the same frequency as WiFi, not much you can do about that except get a new model that does not use the WiFi frequencies.
Almost all cordless phones now sold in the UK operate in the DECT band 1880-1900 MHz, and are virtually immune to interference to/from the WiFi bands. This has been the European standard for cordless phones since 1991. Any phones still operating at 2.4GHz are either very old or are grey imports.
on 19-04-2022 08:39
Several possibilities here including:
Things to try
If no improvement may need to get VM back to investigate
on 19-04-2022 10:56
Thank you all for your great replies. Yes, my cordless phone is an old Binatone but I am surprised the engineer didn't tell me that it would cause interference when I am streaming or advise me to get a new phone. Poor service really.
Is there anything specific I should look out for when purchasing a new cordless phone that won't interfere with my wireless set up.
19-04-2022 11:21 - edited 19-04-2022 11:23
Buy it from a responsible source and ensure that it is described as a DECT phone.
Having said that, modern Binatone phones are DECT. If you still have the instructions they would say.
on 23-04-2022 12:18
Thank you so very much for your reply. I cannot find the Binatone phone instructions or an online manual so I will purchase a DECT phone as you recommend.
on 23-04-2022 12:30
Good plan. Just remember that this might not be the complete answer to any problems.