on 10-07-2021 13:52
Hi,
I don’t know if age is effecting the wifi speeds as my box is pretty old? It consistently stops working and gets slow, my daughter uses her laptop a lot and is lagging. We have checked the speed through the apps and it says great but it never used to be as slow as it is now.
My question is will the age of the box be a problem here?
on 10-07-2021 14:33
Have you any Ethernet cable connected devices? Are they giving the same problem? Can you try a speed test with an Ethernet connected device. We need to ascertain whether it’s a WiFi problem, hub problem or circuit problem.
on 10-07-2021 14:36
on 10-07-2021 14:57
I don’t have any devices connected with an Ethernet cable I don’t think, any other ways to test this?
on 10-07-2021 14:58
Yes sorry the VM box hub 3, it’s a good few years old and my devices are newer.
on 10-07-2021 15:29
on 10-07-2021 15:42
I’m not too knowledgable and what this all means but the results were
Latency: 19.4 ms
Jitter: 2.40 ms
Download:120Mbps
Today in particular has been a really slow day on my daughters laptop the Ms has been spiking regularly on her laptop to 2500 ms
on 10-07-2021 15:47
on 10-07-2021 15:53
Where can I get the upload speed?
Yes it’s very slow on devices such as laptops and our ipad, it seems to be on any devices like those, on our phones it’s fine. It’s been an issue for a while now.
My daughter says that her laptop is spiking with lag all the time and when I used my laptop the other day it was the same and we had to restart the router a few times just to use zoom without lag.
on 10-07-2021 15:57
@JaneM12 wrote:Where can I get the upload speed?
Here...