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Slow download virtually no upload.

CaptnBigHead
Joining in

on ‎03-03-2022 06:52

Hello everyone,

For the past 3 days the has been a problem with my broadband. I am on M500 but am getting very slow download speeds and virtually nothing for upload. Both wireless and wired connections in my house are struggling to connected and load a standard web page. I have rebooted the router and reset using the pinhole, and I have checked the cables. All seems to be OK in my area on the service status checker too.

 

Please help!

 

 

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11 REPLIES 11

g0akc
Problem sorter

on ‎03-03-2022 07:38

Post the statistics from the hub status pages.

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I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!
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CaptnBigHead
Joining in
In response to g0akc

on ‎03-03-2022 08:02

Screenshot_20220302-213530_Chrome.jpg

 

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CaptnBigHead
Joining in
In response to CaptnBigHead

on ‎03-03-2022 08:03

Screenshot_20220302-213550_Chrome.jpg

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CaptnBigHead
Joining in
In response to CaptnBigHead

on ‎03-03-2022 08:03

Screenshot_20220302-213559_Chrome.jpg

 

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CaptnBigHead
Joining in
In response to CaptnBigHead

on ‎03-03-2022 08:04

Screenshot_20220302-213605_Chrome.jpg

  •  
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CaptnBigHead
Joining in
In response to CaptnBigHead

on ‎03-03-2022 08:04

Screenshot_20220302-213614_Chrome.jpg

  •  
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CaptnBigHead
Joining in
In response to CaptnBigHead

on ‎03-03-2022 08:05

Screenshot_20220302-213626_Chrome.jpg

 

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CaptnBigHead
Joining in
In response to CaptnBigHead

on ‎03-03-2022 08:06

Screenshot_20220302-213647_Chrome.jpg
 
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CaptnBigHead
Joining in
In response to CaptnBigHead

on ‎03-03-2022 08:06

 

Screenshot_20220302-213704_Chrome.jpg

 

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