Thank you for the update R8bit.
Have you ran any tests outside of peak time hours to note the difference during peak times?
If so, what did these tests show?
Please let us know so we can investigate further if needed.
Thank you, Emily
Thanks for response.If you check my previous posts it compares peak / off peak speeds. 70Mbit vs 20 Mbit.
I am collecting further data this week to see if its still happening.
Apologies about that I missed that bit of information there.
Can you run a wired speed test through the Hub in router mode please and let us know the results?
This will eliminate any external factors, so if the speeds remain the same on this test we'd need to then take a look into the account.
Please update us on this when you can so we can investigate further if needed.