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Pugwash100
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Site blocking

Hi, I have come home this evening and my wife's banking app (Halifax) and eBay cannot be used on my VM broadband. If I turn the WiFi off the apps work on my mobile data. I have reset the hub completely but for some reason it's is blocking these sites. It states this server cannot connect you. Any ideas anyone?Cheers Chris

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tehwolf
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Re: Site blocking

most likely a problem with your IP address's reputation at Akamai.

check the reputation here - you can also request that Akamai investigate the IP address and remove the bad rep - this may take a few days.

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stabilo00
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Re: Site blocking

There are a few people reporting this with Virgin at the moment. Believe they have admitted there is a problem.
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newapollo
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Re: Site blocking

Hi Pugwash100,

The app is working fine for me, as is the Chrome browser.

Has your wife tried signing in using a browser instead of the app?

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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