Menu
Reply
Larby2102
  • 2
  • 0
  • 0
Joining in
105 Views
Message 1 of 4
Flag for a moderator

Signal

Tuesday 12/01/21 received and installed a “ hub3” unit. Since installing the signal to my phone even if I’m sitting 6 feet away from the hub can be little or nothing.....signal strength on my phone shows full bars but I have to switch off WiFi and use 4g. Anybody else having the same issue.

I have a brand new iPhone XR .

is it an issue or just crap equipment/service off virgin?

0 Kudos
Reply
gary_dexter
  • 28.92K
  • 1.77K
  • 3.78K
Alessandro Volta
101 Views
Message 2 of 4
Flag for a moderator

Re: Signal

Have you split the wifi bands? Chosen less congested channels?

*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Reply
Larby2102
  • 2
  • 0
  • 0
Joining in
87 Views
Message 3 of 4
Flag for a moderator

Re: Signal

How do you do that?

0 Kudos
Reply
g0akc
  • 577
  • 59
  • 119
Rising star
73 Views
Message 4 of 4
Flag for a moderator
Helpful Answer

Re: Signal


@Larby2102 wrote:

How do you do that?


Have a look through some of the other threads on here - there are loads of details on how to do those things.

You can even try the Apple 'Airport' app on your phone to scan the Wi-Fi channels and see if a neighbour is interfering on the same channels (turn on scanning in the phone settings for that app, then off when finished).

https://wifi.rainbird.com/wp-content/uploads/2018/12/Using-Airport-Utility-to-Scan-WiFi-Network-Sign...

 

------------------------------------------------------------------------------------------------------------------------------
I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!