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Setup hub 5 only getting 1-2Mb/s

imrankatela
Joining in

I’ve just upgraded from Hub 3 to Hub 5 Gig1, I set this up about 30 mins ago and have gone through all the flashing lights of booting and stuff.

I’m now at a solid white light but only get around 1-2Mb/s, And a really bad ping.

Is this a fault with the hub or something?

2 REPLIES 2

carl_pearce
Community elder

Check what this site shows:

https://samknows.com/realspeed/

On the left is the speed over the VM network to your HUB.

Ilyas_Y
Forum Team
Forum Team

Hi @imrankatela, thanks for reaching out and a warm welcome to the Virgin Media Community Forums. 👋🏼

I'm sorry to hear about the poor experience you have had with the Virgin Media Hub 5 and the Gig1 speeds.
May I ask if the speeds are still the same or are they now stable?

Let us know an we can go on from there.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

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