Setting up dual band router

[rickj64]

Due to set up Asus 2 band router . Is it best to use same address for 2&5 GHz or split with different names . Getting conflicting answers on the web . Never set up a dual band so a bit in the dark . I presume if I split it will show 2 networks available and it's then a matter of seeing what is best for each device trying to access the internet. Or have I completely got it wrong ( more than likely!!) 

Thanks in advance . Asus rt56x.

[legacy1]

Disconnect Asus from hub and connect your PC to Asus router and try to login.

[rickj64]

Hard reset as per customer service ..still not recognised . Beyond belief the grief 12 days with virgin has caused 

[rickj64]

I haven't got that far . Iam trying to put into modem mode and it ask for password to access router settings . CS said reset and will work ...well obviously not .

[rickj64]

Any idea why it's not recognising my password .trying to put in modem mode and says password incorrect ... Reset router as per customer service but still no go . On verge of cancelling the lot tbh and going back to sky ! 

Thanks

[newapollo]

Hi rickj64,

You need to enter the settings password (8 digits) on the base of your hub, not the WiFi password.

[goslow]

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@rickj64 wrote:

Any idea why it's not recognising my password .trying to put in modem mode and says password incorrect ... Reset router as per customer service but still no go . On verge of cancelling the lot tbh and going back to sky ! 

Thanks

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Are you using the settings password, as opposed to wi-fi password, as per message #2 here

https://community.virginmedia.com/t5/Networking-and-WiFi/Hub-3-0-settings-password-not-working/td-p/...

When you are resetting, have you tried the reset procedure at #2 here

https://community.virginmedia.com/t5/Networking-and-WiFi/How-to-reset-Hub-3-0-settings-password/td-p...

often seems to get a result from topics on here when the CS reset procedure has not

[legacy1]

If the password don't match the hubs default then you need a new hub....think VM should put the modem mode option out side of the login... or a switch on the hub...