on 20-02-2021 14:09
Am trying to set up WIFI router TP Link VR2100 but having problems getting Internet to router. All works OK with laptop connected but not router. TP Link are asking me for "username" & "password" from Virgin but what is and where is this information so that I fill in. Have phoned VM twice and getting 2 different answers.
Can somebody please help.
Answered! Go to Answer
20-02-2021 17:23 - edited 20-02-2021 17:30
@davrob wrote:Sorry to come back but under settings under Internet Connection Type it greyed out with PPPoA under it or is it under any other heading? - possible under IP & MAC Binding? Sorry I am lost.
on 20-02-2021 19:20
on 20-02-2021 14:34
Check this out https://community.virginmedia.com/t5/Networking-and-WiFi/Hub3-with-Archer-VR-2800-Archer-will-not-co...
Router needs to be set to dynamic ip, reset modem with nothing connected, then connect router.
on 20-02-2021 14:49
Thanks for your quick reply. I take this dynamic ip set up is within the superhub3 - then put it in modem mode - then connect TP router.
Cheers I'll a go.
David
on 20-02-2021 14:56
No Dynamic IP setting is in the setup pages of TP-Link router
on 20-02-2021 17:14
Sorry to come back but under settings under Internet Connection Type it greyed out with PPPoA under it or is it under any other heading? - possible under IP & MAC Binding? Sorry I am lost.
20-02-2021 17:23 - edited 20-02-2021 17:30
@davrob wrote:Sorry to come back but under settings under Internet Connection Type it greyed out with PPPoA under it or is it under any other heading? - possible under IP & MAC Binding? Sorry I am lost.
on 20-02-2021 17:32
I've looked into this further and can see how the confusion is occurring.
The Vr2100 is made to use a DSL connection of which Virgin is not but no problem, in that case you need to login it the TP-Link router, head to Advanced tab and then into Operation Mode make sure its set to Wireless Router Mode
on 20-02-2021 17:52
Well things have changed but still no Internet. Come to end of set up and says Please reconfigure your parameters.
Internet connection type is Dynamic IP and above says VLAN Tag which is enabled?
on 20-02-2021 18:01
disable VLAN tag
on 20-02-2021 18:29