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jcasey
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SSL connection with invalid certificate detected over the last 3 days

Since Saturday morning I have been getting the following message - from my KIS2019. Is there a fix for this? 

Thanks

SSL connection with invalid certificate detected autodiscover.virginmedia.com

Certificate issued for: autodiscover.virginmedia.com Certificate error: This certificate or one of certificates in the certificate chain is not up to date. Application: Microsoft Excel Time: 19/11/2018 07:51

 

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Forum Team (Retired) Heather_J
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Re: SSL connection with invalid certificate detected over the last 3 days

Hi jcasey,

Thanks for posting Smiley Happy

Sorry for the errors you're receiving. I've not experienced this fault before but I wanted to pop by so you didn't think we were ignoring you. I'll leave your thread open so other Community members can comment if they have any suggestions. 

Thanks again, 

Take care. 

Heather_J

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KalamakiBob
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Re: SSL connection with invalid certificate detected over the last 3 days

I'm having a similar issue with Excel or rather the certificate chain for autodiscover.virginmendia.com. The certificate issued by Symantec appears to have run out on 16/11/2018.  I assume the error will remain until that certificate is updated/renewed.

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jcasey
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Re: SSL connection with invalid certificate detected over the last 3 days

 To those interested this is what I did to "remove" the problem.

On Kaspersky's main screen, click on cog bottom left

  1. Select Network Settings
  2. Scroll down and find Manage Exclusions
  3. Add the following:autodiscover.viginmedia.com 

Everything now works

I am not sure if this is a fix or simply a workaround. But it was suggested to Telboy1952 by KASPERSKY no less in connection with an MS Outlook problem he was having. 

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Forum Team (Retired) Heather_J
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Re: SSL connection with invalid certificate detected over the last 3 days

Hello both, 

Thanks for keeping this thread up to date Smiley Happy

After my initial post I saw that we were aware of the fault at our end. I've been told it's been restored so thanks for confirming that. 

Let me know if you notice this again, 

Take care.

Heather_J

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