Menu
Reply
Highlighted
  • 2
  • 0
  • 0
RobertClarke
Joining in
104 Views
Message 1 of 2
Flag for a moderator

SONUS PLAY 1 and HUB 3

Hi

I have seen lots of chatter regarding issues with paying sonus 1 with the virgin 3 hub -  tracks skip or just dont play ... I bought 2 speakers recently - set up went well and no major issues. I use spotify  and tracks skip stop restart or just dont play !  Tried rebooting router  / both hard reset speakers

Been on with Sonos help line  ( online ) no improvements - they just keep saying it's a wifi issue !

renamed the 2 wifis  2.4  5 ghz  and reset the speakers on 2.4ghz  - all other gadgets are on the 5 ghz

still problems

router is upstairs speaks in lounge and kitchen - lounge is further away from router yet kitchen speaker is worse for dropping out

if i take a speaker upstairs and use the ethernet cable guess what it all seems to work !!

Cant cable downstairs

Has anyone actually got a result on them before I send them back

Regards

ROBERT

 

0 Kudos
Reply
  • 410
  • 13
  • 21
Forum Team
Forum Team
47 Views
Message 2 of 2
Flag for a moderator

Re: SONUS PLAY 1 and HUB 3

Hi RobertClarke, 

 

I have responded to your separate post so if we can keep the chat in one place it will avoid any delays Smiley Happy

 

Thanks 

Nat
0 Kudos
Reply