SIP ALG

[richard_s1]

Are VM able to turn SIP ALG off from their end on hub 3. I paid for a VOIP line and cant use it?

Thanks

Richard

[legacy1]

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@richard_s1 wrote:
legacy1 do a google search!

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Prove its on then by getting your own router with the hub in modem mode and SIP off.

[richard_s1]

From what I can gather VM should provide at least 2 types of router for situations like this but OFFCOM do not enforce it. Nearly all the ISP's provide a router that enables the customer to turn on/off SIP ALG. Blocking SIP is a way VM can control who you choose to use for your VOIP provider i.e. them only.

[spgray]

they are not forcing you to do anything.
put the hub into modem mode and you can then use whatever router you want.

[gary_dexter]

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@richard_s1 wrote:
From what I can gather VM should provide at least 2 types of router for situations like this but OFFCOM do not enforce it. Nearly all the ISP's provide a router that enables the customer to turn on/off SIP ALG. Blocking SIP is a way VM can control who you choose to use for your VOIP provider i.e. them only.

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That's why you have Modem Mode.

And why should Virgin provide 2 routers?

Technically they do as the ones on the residential and business packages are different bits of kit.

[richard_s1]

At my expense. But that route looking more likely.

[spgray]

yes at your expense. case closed.

[richard_s1]

gary_dexter I did not mean supply 2 routers to me but give customers a choice of router that would be best for the customer. One that could turn SIP ALG off.

[gary_dexter]

Yes, at your expense - to provide you with a service outside "the norm" for most residential users.

[gary_dexter]

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@richard_s1 wrote:
gary_dexter I did not mean supply 2 routers to me but give customers a choice of router that would be best for the customer. One that could turn SIP ALG off.

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Well, technically, they do.

Run the hub in Router Mode with the basic features required for a home internet connection, or run it in Modem Mode and add your own "feature-rich" equipment for anything extra.

[spgray]

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@richard_s1 wrote:
gary_dexter I did not mean supply 2 routers to me but give customers a choice of router that would be best for the customer. One that could turn SIP ALG off.

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every customer has unique individual needs, hence why you have modem mode so you can use whatever fits your needs.