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MaverickRhino
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SH3 keeps resetting itself?

I have the guest WiFi enabled on SH3 with a different SSID to the factory setting to match various visitors legacy devices.

Every couple of weeks the guest network stops broadcasting. I log into SH3 and it appears to have reset itself. I get a welcome screen as if its a new install, and the guest network is always switched off with the SSID having reset itself to factory setting?

Anyone know why on earth its doing this?

 

 

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MaverickRhino
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Re: SH3 keeps resetting itself?

Its just done it again, and I was in the house this time.

Internet dropped out, looked at Hub and it was going through a reboot sequence.

When it came back on, logged into the hub to be met with the welcome startup screen.

Navigated through that, Guest network was off, and when I enabled it SSID and password had defaulted to factory settings.

Why is it doing this?

 

 

 

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MaverickRhino
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Re: SH3 keeps resetting itself?

And its done it again

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Re: SH3 keeps resetting itself?

Hi MaverickRhino,

I'm not seeing any obvious issue from here. Hub reports having been connected to the CMTS for the past 4 days.

There have been 17 offline times since last October which could be due to being rebooted.

Would you please ensure that the Hub's PSU is plugged directly into a wall mounted socket and not via any extension leads?

If that doesn't help, let me know and I'll get a replacement Hub sent out.

Regards,


Jen
Forum Team



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