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spartacus8479
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Message 1 of 11
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Router

Hi, how do we get or how do we no we have this new intelligent wifi box please? 

i have the the hub3 since i joined 18months ago

 

Thank you  

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Superuser
Superuser
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Message 2 of 11
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Re: Router

this is mainly via an app isn't a physical device, can get wifi extenders to cover the blackspots https://www.virginmedia.com/shop/virgin-media-connect-app.html
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spartacus8479
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Message 3 of 11
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Re: Router

Hi, 

Thank you for clearing that up, also not sure if you no but im trying to change my NAT typre on my ps4 to open, its set to moderate at the mo, someone said its to do with the hub settings, any ideas please?

 

thank you

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Superuser
Superuser
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Message 4 of 11
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Re: Router

might need to do some port forwarding -> https://portforward.com/virgin-media/hub-3.0/
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DreamOfCheese
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Message 5 of 11
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Re: Router

If your PS4 is showing NAT Type 2 currently I'd leave it, that's fine and shouldn't be a problem.
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chenks
Problem sorter
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Message 6 of 11
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Re: Router


@paultechy wrote:
this is mainly via an app isn't a physical device, can get wifi extenders to cover the blackspots https://www.virginmedia.com/shop/virgin-media-connect-app.html

eh no!
the OP is talking about the firmware upgrade to the hub3's that add a feature called "intelligent WIFI".

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Roger_Gooner
Community elder
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Message 7 of 11
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Re: Router

Guys, Intelligent WiFi is a package of improvements comprising:

  • A hub 3.0 update giving Channel optimisation, Band Steering and Airtime Fairness.
  • An app for iOS and Android phones.
  • Homeplugs (annoyingly called boosters), recommended by call centre agents when they don't understand customers' WiFi problems.

 

--
Hub 3.0, TP-Link Archer C8, TP-Link TL-SG1008D 8-port gigabit switch, V6
My Broadband Ping - Roger's VM Broadband Connection
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spartacus8479
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Message 8 of 11
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Re: Router

hi, 

Im showig NAT 2 on my ps4 but people are having trouble connecting to my lobby and i cant always connect to theres, everyone else can connect to each other, any ideas?

thanks

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legacy1
Alessandro Volta
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Message 9 of 11
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Re: Router

For a better NAT type and connection use the hub in modem mode with your own router with 1Gb ports.

You can try modem mode with your PS4 by wire.
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spartacus8479
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Message 10 of 11
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Re: Router

Hi, my ps4 is on a cat7 wire already

 

thanks

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