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Router solid white light - no Wi-Fi

Lo3
Joining in

on ‎28-05-2022 14:31

Hi my WiFi has been lost after being intermittent for past 24 hrs.  Grrrrrrr.   Router showing constant white light.   I have unplugged checked cables etc    Anyone have any ideas as I cannot get engineer appoint till next Thursday and it’s half term 🤯

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3 REPLIES 3

jbrennand
Very Insightful Person
Very Insightful Person

on ‎28-05-2022 15:03

Do you still have network connectivity if you connect a computer/laptop to the Hub on an ethernet cable?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Lo3
Joining in
In response to jbrennand

on ‎28-05-2022 15:10

Hi thanks for msg - it’s all just come back on 🤪

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jbrennand
Very Insightful Person
Very Insightful Person
In response to Lo3

on ‎28-05-2022 15:16

For future reference, you can always check the "Service Status" for faults on either ”Area status webpage" (link at top right of this forum)

- or - the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues down to postcode level.

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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