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Router red light

Stevenzbd
Joining in

My Router has a red light I am on M350mb speed I can only get 105mb with a direct LAN (cat5e) cable. I have tried several resets inc a pin hole reset, the router always come back with a red light.

The wireless signal is a lot worse at only 60mb. The router is on a shelf and is well ventilated and is not overheating.

Is the router faulty and in need of replacement.

Steve

3 REPLIES 3

Ryan_N
Forum Team (Retired)
Forum Team (Retired)

HI Stevenzbd, 

 

Thank you for your post. 

 

This isn't good to hear and I am sorry for the experience you've had. If you've done the above and there has been no change I will send you over a private message to arrange getting this resolved for you. 

 

Cheers, 

Ryan. 

Hi

Thanks the router was replaced and now all is good and working great.

Steve

Morning Stevenzbd

That's great to know its all working as expected now.

Sorry for any inconvenience this may have caused you.

Gareth_L