Router loses all settings when powered off and back on
Hi, can anyone help me with two problems
Problem 1: , my Superhub 3 loses all the SSID settings and the password when there isa power outage. We were having work done today and it lost everything, and on Saturday when rearranging power sockets for the decorations it lost them again. Luckily I have backed the settings up and today reloaded them....
Problem 2: However the router now says there is a Settings session running and only one session is allowed so I can't get in and check the IP addresses of some equipment that connects to the network in the house.
Why does it lose settings ....I assume this is a fault on the box, and is there a way of killing this alleged rogue session off without switching the router off and back on and then repeating the whole sorry cycle?
Re: Router loses all settings when powered off and back on
Do a pinhole reset to factory settings. Push the pin in till you feel the "stop point" and hold for a "timed" 40 seconds do NOT restart the router after that. Should clear it. If it doesn't - do it again and restart the Hub.
-------------------- Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.