on 21-10-2022 11:29
My broadband keeps disconnecting a least once per day sometimes more which causes a disruption to me working from home, TV recordings or watching recordings. What can I do to recognise the issue?
on 11-11-2022 09:21
Thank you. Since the visit a week ago I have been woking away from home but am back now. Are the T3 timeouts since then of any concern?
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 4 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
5 | ATDMA | 0 | 0 | 0 | 0 |
on 13-11-2022 13:43
Hi @westindieman,
Thank you for coming back to us. I have checked our systems and I cannot see any issues with your upstream or downstream connections at the moment.
I can see that your Hub uptime is over 17 days. If you're having any issues, please reboot your Hub and let us know if you're still having any issues.
We'll be more than happy to investigate further if needed.
Thank you! 🙂
on 13-11-2022 13:50
Thank you, I dont see any issues and was just checking to see if I should be concerned with anything due to the data.
Regards
on 15-11-2022 14:00
Hey westindieman, no problem at all.
Please do reach back out if it does get any worst. Thanks
Matt - Forum Team
New around here?