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Bubbleaquatics
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Router drop outs

Hi, ive recently noticed my router keeps kicking off all devices. I have tried a hard reset, I've done the my virgin media equipment test and still at a loss, once it kicks everything off the network I takes around 15 minutes to be found again and then asks already paired devices to sign in to the network?

Has anyone had this issue, I'm based in colne Lancashire and there is no recorded faults in my area.... Driving me mad

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xxalanxx
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Re: Router drop outs

Happened to me - often. I found IP addresses were being issued but only one device was being leased time. Can you put the router in modem mode and use your own router?

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Moderator (Retired) Ralph_R
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Re: Router drop outs

Hi Bubbleaquatics,

Apologies for the recent drop out issues, looks this was due to an SNR (noise ingress) fault in the area.

This has since been resolved so touch wood you won't have experienced any further drop outs over the past few days.

Speak soon.

Ralph_R
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