Virgin Media Community

[Feistycarrot]

Hi. Getting very fed up with the constant red light on our hub. Been like this for months with patchy connection and now it refuses to connect to any device .

tried reset button on hub, plugs out and back in again and nothing seems to help.

do we need a replacement hub?

[Tom_W1]

Hi @Feistycarrot thanks for your post here although we're sorry to hear of your concerns raised here regarding your red light on your Hub.

Please allow me to send you a PM so I can look into things further for you.

Kindly expect the PM from me to arrive shortly and respond directly when you can!

Many thanks