Red light on router

[Gary1724]

For the past week or so my router has displayed a solid red light

I have tried all the reset advice, unplugging all the wires and pressing the reset button but nothing seems to be working.

Had the router for about 5 years now so not sure if its just old

[Kain_W]

Hi Gary1724,

Thanks for your post and welcome to the community.

Sorry to see the problems faced with the router, we'll need to get that replaced.

I've dropped you a PM so we can discuss further.

The message will appear within the purple envelope icon.

Regards,

[Kain_W]

Thanks for your cooperation over PM Gary1724,

An appointment has now been booked in for you.

If you do require to reschedule then you can via MyVM as it should be visible there.

Let us know how it goes!

Take care,