21-07-2021 21:45 - edited 21-07-2021 21:49
Hi everyone,
I've had a red light on my router for a long time now and have called 3 times with this issue as the website shows that this is a over heating light.
All they tell me to do is a pin reset which never works.
I've seen the below link and they got a new hub.
https://community.virginmedia.com/t5/Networking-and-WiFi/Hub-3-0-red-light/td-p/4388223
I work from home and if this goes I will be unable to work, also if this is an overheating light and it catches fire when I'm not in.....
Any advise would be much appreciated
Thanks
on 21-07-2021 21:55
on 22-07-2021 11:46
How do I go about this has Ive tried 3 times with no luck?
on 22-07-2021 12:18
on 22-07-2021 14:12
Hi Woko1133
Sorry to read the above and the over heating hub
I am more than happy to take a look at this for you
We will need to book an engineer to come out to swap it over
I will need to send you a private message to pass security to do this
If you can check the purple envelope top right of your screen that would be great
Regards
Gareth_L
on 29-07-2021 09:58
Hello Woko1133
Just a quick message to see how things are after the visit
Gareth_L