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Red light on my Hub 3

CelticSaxon87
Joining in

on ‎05-10-2022 17:56

Hi, I have had a red light on my Hub 3 for a couple of weeks now. I read online that this is due to an internal problem. I tried contacting the call centre, but I couldn't get anywhere with the person on the line. So I have just joined up to this forum to try to resolve my problem.

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎05-10-2022 18:02

Probably needs replacing. Turn off for half an hour and then turn on, report colour and confirm you are not running in modem mode.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Akua_A
Forum Team
Forum Team

on ‎05-10-2022 18:16

Hi @CelticSaxon87.

Welcome to our community forums and thank you for your first post.

Sorry to hear you are having issues with the red light on your hub. We can understand your concern and we want to best help. I have sent you a private message to further look into this issue. Please look out for the purple envelope and provide a response when you can.

Thanks,

Akua_A
Forum Team

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