on 01-08-2022 18:42
on 02-08-2022 14:24
Hey there, thanks for chatting with us today.
I'm glad we have been able to make arrangements to get this issue sorted.
Let us know how it goes.
Kind regards.
on 01-08-2022 19:35
Hi Donnad123,
Thank you for confirming this, can you try a pin reset on the Router, push a pin/ paper clip in the reset hole at the back of the Router, please keep it pushed in for a timed 1 minute, please allow 15 minutes to settle, if you have changed any settings or passwords these will revert back to what they were when you got the Router.
Regards
Paul.
on 02-08-2022 14:24
Hey there, thanks for chatting with us today.
I'm glad we have been able to make arrangements to get this issue sorted.
Let us know how it goes.
Kind regards.