Red light on hub 3

[Smick73]

• Red light stays on instead of white light even after rebooting and switching hub off and on. I've cleaned it, put it in a more open space done, let it cool down everything advised on the virgin websites but no difference. WiFi drops in and out sometime which doesn't go down well in a house of gamers 😠. It's quite old and wonder if it's time for a new one. 

Many thanks 

                      George.

[Adri_G]

Hello Smick73, thanks for posting on our help forum with this issue and welcome to our community.

We're sorry to see you have a constant light on your hub 3, I am eager to help you out so I will send you a private message here to check this.
Please check the top-right corner of our forum and you should see a purple envelope. Click this and you'll see my message.