on 01-08-2022 21:10
I've tried putting the pin into the reset hole for 1 minute but after 30 minutes the light is still red.
on 02-08-2022 08:17
Hey there @Donnad123, thanks for reaching out to us.
I'm sorry to hear that the hub has a red light on there after the reset.
As I can see in your previous posts you have mentioned that the hub is in a well ventilated spot, let's investigate further.
I will send a private message - watch out for the purple envelope.
Kind regards.