This evening I lost Internet. My hub is modem mode and the bottom light, that is usually white is now a pinky/red. I've reset the hub and also left it unplugged for a while but it flashes white and then goes back to the red light with no Internet. I called broadband support and got through to the offshore team. He didn't really seem fussed about helping and instantly said it was all working when I called. He said to leave it unplugged for 20 mins when I called at 7.30pm. Just plugged it back in and light has gone back to red. Not sure what else to try?
