on 14-07-2022 00:19
I have a hub with a solid red light. Tried everything suggested, but still red. How do I contact virgin media?
Answered! Go to Answer
on 14-07-2022 13:20
Hello @Shep2,
Welcome, thanks for posting.
I am sorry for the red light showing on your Hub.
Can you please confirm that the solid red light is still there after a reboot?
Many thanks,
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on 16-07-2022 23:55
Yes. I've tried everything. I've moved it further away from other equipment. Rebooted.
It's been red for about 4 weeks now.
on 19-07-2022 09:45
Hi Shep2,
Thank you for confirming everything, So I can help further and arrange a technician, I will send you an invite into a private chat, once received click on the purple envelope to accept.
Regards
Paul.
