on 13-03-2023 13:29
While the internet is working I have a constant red light on.
Ive tried disconecting all of the cables and rebooting the device but the colour wont change.
Apparently this means theres is somethign not healthy about the router.
Can anyone assist.
Sam
on 13-03-2023 13:49
Hi samgrant,
Thank you for your post. I'm very sorry to hear about the red light on the hub.
Can you confirm if the hub feels like it is over heating?
Are you having any issues with the services?
^Martin
on 13-03-2023 13:52
I would say it feels about as warm as it usually does.
Services are working but since this color is listed as a faulty connection something must be wrong.
on 14-03-2023 07:57
Any suggestions or am I waiting for this router to die.
I work from home around 29 hours a week.
on 16-03-2023 11:37
Thanks for confirming samgrant,
We'll need to look at replacing the hub. I've popped you over a private message (purple envelope, right hand corner) to get a few more details so I can arrange an engineer.
Alex_Rm
