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Re: Superhub 3 - Ethernet not working

Goomba
Joining in

Woke up this morning and am having the exact same issues. Wifi is working but all ethernet ports have given up?

 

 

[MOD EDIT: Post split from old thread and subject title changed for clarity. @Goomba please add more information so the Forum members can help]

1 ACCEPTED SOLUTION

Accepted Solutions

Adduxi
Very Insightful Person
Very Insightful Person

 

Try a 60 second pinhole reset as below;
Remove any ethernet cables from the Hub and hold the pinhole reset switch for 60 seconds. Do NOT reboot the Hub, just let it do it's thing. Note you will need the passwords from the bottom of the Hub afterwards, so make sure they are legible.

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See where this Helpful Answer was posted

6 REPLIES 6

Adduxi
Very Insightful Person
Very Insightful Person

 

Try a 60 second pinhole reset as below;
Remove any ethernet cables from the Hub and hold the pinhole reset switch for 60 seconds. Do NOT reboot the Hub, just let it do it's thing. Note you will need the passwords from the bottom of the Hub afterwards, so make sure they are legible.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

I did that in the morning but it didnt work, I just tried it again without anything connected to the LAN. Its working again.. Weird!

How do I cancel the engineer that I have booked in tomorrow?

 

 

Adduxi
Very Insightful Person
Very Insightful Person

@Goomba wrote:

<snip>   How do I cancel the engineer that I have booked in tomorrow?


I would imagine you can do this from your VM account on the website.?

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Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @Goomba

 

Thanks for posting on our community forum!

 

Is everything working as it should now? 🙂

 

Regards

Travis_M
Forum Team

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Yes, its all good now.

Glad to hear this 🙂 @Goomba.

 

Hope you have a lovely weekend and give us a shout if you need us!

 

 

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs