Red light on hub 3

[rjl2022]

Hi,

I am having the same issue, constant red light on Hub3. Started a few of weeks ago, now internet connection seems to be often very patchy.

The hub is in router mode, does not overheat and stands in an open area.

I followed all steps to reboot a few times:

• Turn the power switch off on the back of the Hub.

• Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight.

• Then use the power switch to turn the unit back on. The Hub should now operate normally.

and checked for issues & done reboot through the App as well without any results, it is still solid red.

I guess it is the same as in the previous cases and needs replacement. Would you be able to help me out? Thanks.

[Travis_M]

Hi @rjl2022

Thanks for posting on our community forum and a big warm welcome with this being your first post

I am going to drop you a private message now to collect some more information, please keep an eye on your inbox for a message from myself.

Regards

[rjl2022]

thank you Travis, 

it is all sorted now!

[Gareth_L]

Hello rjl2022,

Thanks for replying, We will let Travis know it has all been resolved now.

If you need anything else, please let us know.

Gareth_L