Extending cable between isolator and splitter

[LehaneH]

Hi Kate,

I too am having this problem. I'm a customer to Virgin. Is it possible to book someone to come and see if they can extend the isolator cable please? I'm within the 14 days if it's still possible to book a technician for free?

Thanks so much,

Harry

[John_GS]

Hi @LehaneH / Harry

Thanks for posting and welcome to the community.

Please in future make your own thread 🙂 I have moved it in this instance. I will send you a PM now to get a tech visit out

Best wishes,